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Service status

Service status

All systems operational

Status here reflects connectivity to our upstream mail provider's homepage. A green check does not guarantee individual account operations are healthy.

We rebuild this check every 30 seconds. It pings the public host of each service we depend on; if anything fails, the relevant row below will say so.

What we monitor

We check that MailSprout, our mail delivery infrastructure, our payment processor (Stripe), and our authentication provider (Clerk) are reachable. A “degraded” or “outage” result here means we've detected something on one of those services; the linked status page has the official word from the provider.

If MailSprout looks degraded but your mail is still flowing

Your existing email accounts keep working. Sending and receiving run independently of this dashboard. The dashboard being down means you can't add new accounts or regenerate passwords until we're back. Messages still come and go.

Reach out

Email support@mailsprout.io if something here looks wrong, or if you're seeing a problem that isn't reflected on this page.