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All tutorialsRegistrar setup · Name.com

Set up email on a Name.com domain

Name.com keeps DNS editing on a single “Manage DNS Records” screen with a Type dropdown, a Host field, and an Answer field. This guide gets you there, links to Name.com's own help docs for the registrar-side clicks, and gives you the exact values to paste.

Last verified: May 30, 2026

Before you start

  • You own the domain on Name.com and can sign in at name.com.
  • The domain is using Name.com nameservers (the default when you registered it there).
  • You've already added the domain inside MailSprout (do that first if you haven't).
  • About 8 minutes of uninterrupted time.
1

Open Manage DNS Records

Sign in at name.com (opens in a new tab). Click My Domainsin the top-right, then click the domain you're setting up.

In the DNS column (or the left menu of the domain page), click Manage DNS Records.

Adding DNS records and templates · Name.com Knowledge Base (opens in a new tab)
Opens Name.com's official help article. They keep this up to date with their current UI, so if the steps on their site look different from what we describe, follow their version.
2

Delete existing email records

Scroll through the records list and delete any of:

  • Any MX records pointing at a previous provider
  • Any TXT record starting with v=spf1
  • Any CNAME named autoconfig or autodiscover
  • Any TXT named _dmarc
If this domain currently receives email (Google Workspace, Microsoft 365, a previous provider), removing these records stops that mail flow. Migrate first using our migration guides.
3

Add the MailSprout DNS records

For each row below, set the Type dropdown, fill the Host field, put the value in the Answer field, then click Add Record. For MX rows, Name.com shows a separate Priority field.

MXTTL 3600
Host / Name
(leave blank)
Value
fusion.mxrouting.net (priority 10)
Primary mail server. Leave Host blank for the apex. Answer = fusion.mxrouting.net, Priority = 10.
MXTTL 3600
Host / Name
(leave blank)
Value
fusion-relay.mxrouting.net (priority 20)
Backup mail server. Priority 20 means receivers only use this if the priority 10 host is unreachable.
TXTTTL 3600
Host / Name
(leave blank)
Value
v=spf1 include:mxroute.com -all
SPF. Leave Host blank so it applies to the apex of your domain.
TXTTTL 3600
Host / Name
(copy from dashboard)
Value
(copy from dashboard)
DKIM key. Both the host and the value are unique to your domain. Copy them from your MailSprout dashboard exactly as shown.
TXTTTL 3600
Host / Name
_dmarc
Value
v=DMARC1; p=quarantine; rua=mailto:postmaster@yourdomain.com
Replace yourdomain.com in the rua= line with your actual domain.

Leave TTL at the default (typically 3600 / 1 hour) on every row.

Adding an MX Record · Name.com Knowledge Base (opens in a new tab)
Opens Name.com's official help article. They keep this up to date with their current UI, so if the steps on their site look different from what we describe, follow their version.
Host-field tip:Name.com appends your domain to whatever you type in Host, so leave it blank for the apex (don't type the domain itself). For the DKIM record, enter only the short host your dashboard shows (it ends in ._domainkey), not the full domain.
4

Verify in MailSprout

Name.com usually propagates within a few minutes. Wait 2 to 5 minutes, then go to your MailSprout dashboard, click into the domain, and press Verify DNS. If it doesn't pass the first time, wait another 10 minutes and try again.

5

Add your first email account

Once the domain shows Ready, click Add account, type a name (e.g. hello), and scan the QR code on your iPhone for instant Apple Mail setup.

Troubleshooting

My MX record shows a doubled domain name after saving.
You typed your domain into the Host field. Name.com adds it automatically, so the apex should have an empty Host. Delete the record and re-add it with Host left blank.
Verification fails right after I added the records.
Usually slow propagation. Use MXToolbox's MX lookup (opens in a new tab) to confirm fusion.mxrouting.net is visible at priority 10 before re-verifying.
My domain uses third-party nameservers instead of Name.com.
Then DNS is managed wherever those nameservers point. Add the records there instead. Our generic guide explains how to tell where your DNS actually lives.

On a different registrar?

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Stuck on a step?

Email support@mailsprout.io with the step number and a screenshot. We reply same day.