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Set up email on a Squarespace Domains domain

Squarespace has its own DNS-record walkthrough, and we link to it for the registrar-side clicks. What this guide adds: the exact values to paste, a note for former Google Domains customers (your domain moved here in 2023), and how to confirm it worked in MailSprout.

Last verified: May 27, 2026

Before you start

  • You own the domain on Squarespace (or had it on Google Domains before the migration).
  • You can sign in at account.squarespace.com.
  • You've already added the domain inside MailSprout (do that first if you haven't).
  • 5-10 minutes. Squarespace DNS occasionally propagates slowly, so build in patience.
1

Sign in and open DNS Settings

Go to account.squarespace.com (opens in a new tab), sign in, and open the Domains section.

Click the domain you're setting up. In the left sidebar, click DNS Settings. Scroll down to the Custom Records section. That's where you'll add and remove records.

If you came from Google Domains: the Squarespace UI looks different but does the same thing. Your old DNS records were preserved during the migration.
2

Delete existing email records

Look through Custom Records and any “Preset Records” section above it. Delete:

  • Any MX records
  • Any TXT starting with v=spf1
  • Any CNAME named autoconfig or autodiscover
  • Any TXT named _dmarc

Common pre-existing values to remove: Google Workspace MX records (pointing at aspmx.l.google.com etc.), Squarespace email forwarding records.

3

Add the MailSprout DNS records

In the Custom Records section, click Add Record and select the type for each row below. For Host, use @ for apex (Squarespace also accepts blank).

MXTTL 3600
Host / Name
@
Value
fusion.mxrouting.net (priority 10)
Squarespace has a separate Priority field. Set to 10.
MXTTL 3600
Host / Name
@
Value
fusion-relay.mxrouting.net (priority 20)
A second MX as the backup. Priority 20 means Squarespace only uses this if the priority 10 host is unreachable.
TXTTTL 3600
Host / Name
@
Value
v=spf1 include:mxroute.com -all
TXTTTL 3600
Host / Name
(copy from dashboard)
Value
(copy from dashboard)
Both the host and the value for this record are unique to your domain. Open your MailSprout dashboard and copy them exactly as shown.
TXTTTL 3600
Host / Name
_dmarc
Value
v=DMARC1; p=quarantine; rua=mailto:postmaster@yourdomain.com

Leave TTL at the default (typically 3600 / 1 hour) on every row.

4

Verify in MailSprout

Squarespace DNS is sometimes slower than other providers; wait up to 10 minutes if it doesn't verify on the first try. Go to your MailSprout dashboard, click the domain, press Verify DNS.

5

Add your first email account

Click Add account, type a name (e.g. hello), and scan the generated QR with your iPhone.

Troubleshooting

I see “Squarespace Email Campaigns” or “Acuity” warnings.
Email Campaigns is a marketing-email feature; it doesn't conflict with your domain's inbound MX, but its DKIM records may have been set up. Leave those alone (they don't use the same record names as MailSprout's).
Google Workspace MX is still receiving mail even though I deleted it.
Squarespace sometimes caches the previous email setup. Try removing the records a second time, then refresh the page. If they keep coming back, check the Preset Records section above Custom Records, where preset Google Workspace records can be toggled off but not deleted.
Verification is still failing 30 minutes later.
Use mxtoolbox.com (opens in a new tab) to check the live MX state. If it still shows Google or Squarespace MX records, your changes haven't propagated. Wait another 30 min. If it shows fusion.mxrouting.net but MailSprout still won't verify, email support@mailsprout.io.

On a different registrar?

Stuck on a step?

Email support@mailsprout.io with the step number and a screenshot. We reply same day.