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All tutorialsRegistrar setup · Domain.com

Set up email on a Domain.com domain

Domain.com puts DNS editing under a DNS & Nameservers section once you click Manage on a domain. This guide gets you to the record list, links to general DNS help for the registrar-side clicks, and gives you the exact values to paste.

Last verified: May 30, 2026

Before you start

  • You own the domain on Domain.com and can sign in at domain.com.
  • The domain is using Domain.com nameservers (the default when you registered it there).
  • You've already added the domain inside MailSprout (do that first if you haven't).
  • About 10 minutes of uninterrupted time.
1

Open DNS & Nameservers

Sign in at domain.com (opens in a new tab). In your domain list, click Manageon the domain you're setting up.

Open DNS & Nameservers (some accounts label this DNS Management). You'll see your DNS zone with the existing records.

If the DNS options are locked or greyed out, your domain is pointed at third-party nameservers, so DNS is managed elsewhere. Either switch back to Domain.com nameservers or add the records at whatever service hosts your DNS.
2

Delete existing email records

Scroll through the records and delete any of:

  • Any MX records pointing at a previous provider
  • Any TXT record starting with v=spf1
  • Any CNAME named autoconfig or autodiscover
  • Any TXT named _dmarc
If this domain currently receives email, removing these records stops that mail flow. Migrate first using our migration guides.
3

Add the MailSprout DNS records

Click Add (or Add New Record) for each row below. Domain.com uses a Type dropdown, a Name field (use @ for the apex), and a Content field for the value. MX rows have a separate Priority field.

MXTTL 3600
Host / Name
@
Value
fusion.mxrouting.net (priority 10)
Primary mail server. Name = @, Content = fusion.mxrouting.net, Priority = 10.
MXTTL 3600
Host / Name
@
Value
fusion-relay.mxrouting.net (priority 20)
Backup mail server. Priority 20 means receivers only use this if the priority 10 host is unreachable.
TXTTTL 3600
Host / Name
@
Value
v=spf1 include:mxroute.com -all
SPF. Tells the world which servers can send mail as your domain.
TXTTTL 3600
Host / Name
(copy from dashboard)
Value
(copy from dashboard)
DKIM key. Both the name and the value are unique to your domain. Copy them from your MailSprout dashboard exactly as shown.
TXTTTL 3600
Host / Name
_dmarc
Value
v=DMARC1; p=quarantine; rua=mailto:postmaster@yourdomain.com
Replace yourdomain.com in the rua= line with your actual domain.

Leave TTL at the default (typically 3600 / 1 hour) on every row.

Add DNS records at any provider · general reference (opens in a new tab)
Opens Generic DNS's official help article. They keep this up to date with their current UI, so if the steps on their site look different from what we describe, follow their version.
Quotes tip: Domain.com usually accepts TXT values with or without surrounding quotes. Paste the value exactly as shown in your MailSprout dashboard. If verification fails on the SPF or DKIM record, try the value without quotes.
4

Verify in MailSprout

Domain.com changes usually show within 5 to 30 minutes. Wait at least 5 minutes, then go to your MailSprout dashboard, click into the domain, and press Verify DNS. If it doesn't pass, wait another 15 to 30 minutes and try again. Slow propagation is the most common cause at this stage.

5

Add your first email account

Once the domain shows Ready, click Add account, type a name (e.g. hello), and scan the QR code on your iPhone for instant Apple Mail setup.

Troubleshooting

The DNS records section is locked or I can only edit nameservers.
That means the domain is using external nameservers, so DNS is hosted somewhere else. Switch back to Domain.com nameservers in the same panel, or add the records wherever your nameservers point. Our generic guide explains how to find out.
Verification fails after I added everything.
Usually slow propagation. Use MXToolbox's MX lookup (opens in a new tab) to confirm fusion.mxrouting.net shows at priority 10. If it does and verification still fails, double-check the DKIM host matches your dashboard exactly.
Does Domain.com charge extra for DNS editing?
No. Standard DNS record editing (MX, TXT, CNAME) is included on every Domain.com plan. You don't need any paid add-on for the records MailSprout requires.

On a different registrar?

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Stuck on a step?

Email support@mailsprout.io with the step number and a screenshot. We reply same day.