Delete a domain, an email account, or your whole account.

MailSprout runs on IMAP, which means your mail is portable: your mail app holds a copy and can export it. Before deleting an account or a domain, open the account in your mail app and download or archive the messages you care about (drag them to a local folder, export to a file, or copy them to another account). This is the one step you cannot redo later.

To remove just one address, open that email account in your dashboard and choose to delete it. This affects only that account: its mail is removed from our servers and the address stops receiving new mail. Every other account on the same domain keeps working exactly as before.

Removing a domain is bigger. It stops mail for that domain entirely, which means every email account on it stops working at once. Use this only when you are finished with the whole domain. Open the domain in your dashboard and choose to remove it.

Full account deletion cancels your billing and removes your data from MailSprout. If you simply want to stop paying but keep the option to return, you may prefer to cancel your subscription instead (see Manage your billing and plan), which leaves your data in place until the paid period ends. For a true close-out, email support@mailsprout.io from the address on your account and we will confirm everything is wound down.